Responsible Gaming

Our Commitment to Responsible Gaming

At Synergy Wound Care, we believe that online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We're committed to promoting safe and responsible gaming practices for all our players in Australia.

Age Verification

Online pokies in Australia are strictly for players aged 18 years and over. We require all users to verify their age before accessing our platform. If you are under 18, you must not use this service. It is illegal for minors to gamble in Australia.

By using this website, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone you know, please seek help:

• Chasing losses by gambling more to recover money you've lost
• Hiding or lying about the amount of time and money spent gambling
• Gambling with money needed for essentials like rent, bills, or food
• Neglecting family, work, or social commitments due to gambling
• Feeling anxious, irritable, or depressed when not gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Repeatedly trying to stop or reduce gambling without success
• Borrowing money or going into debt to fund gambling
• Experiencing relationship problems due to gambling behaviour
• Feeling a loss of control over gambling decisions

Self-Help Tools

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're prepared to lose
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
• Time Limits: Set session time limits to control how long you play
• Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from our platform

To access these tools, please contact our customer support team or visit your account settings.

Support Organisations

If you're concerned about your gambling or need support, please reach out to one of these organisations:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au
  Free, confidential counselling and support service for problem gambling in Australia. Available 24/7.
• Lifeline Australia: 13 11 14 (24/7 crisis support)
• Beyond Blue: 1300 22 4636 (mental health and wellbeing support)

United Kingdom

• GamCare: www.gamcare.org.uk
  Free advice, support, and counselling for problem gamblers and their families.
• GamStop: www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.

Canada

• Responsible Gambling Council: www.responsiblegambling.org
  Resources, support, and information about problem gambling prevention.

United States

• National Council on Problem Gambling: www.ncpgambling.org
  Helpline: 1-800-522-4700 (confidential and free support)

Take Action Today

If you feel that your gambling is becoming a problem, or if someone you care about is struggling with gambling, please don't hesitate to reach out for help. Support is available, and recovery is possible.

Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.

Contact Gambling Help Online on 1800 858 858 for immediate support in Australia, or visit one of the organisations listed above.